Note: Affected by Covid-19, there will be some delay on the delivery.
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 15-30 business days from the date that it is placed.Please refer to the table below for various shipping times to international destinations.
Free Shipping On Orders Over US€35
Processing Time: 3-15 Days
Express Shipping: 2-3 Business Days
Standard Shipping: : 10-20 Business Days
Receiving Time = Processing Time + Shipping Time
Our system updates the latest confirmation emails and logistics information in real time.Please check the "spam" list of your email. The confirmation email sent automatically by the system will be incorrectly placed in the "Spam" list by email.
NOTE: If you don’t receive our Customer Service team’s response for an extended period of time (24 hours on weekdays, 48 hours on weekend), please check your Contact email’s Spam folder. Our emails may have been filtered incorrectly by your email server/provider.
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
It normally takes 3-30 business days for us to process your order. Please note that this does not include holidays and weekends.